Dear LifeSpanFam,
We hope this message finds you well and thriving in your fitness journeys. At LifeSpan Fitness, our commitment to delivering high-quality, innovative products is only matched by our dedication to providing exceptional customer service. Today, we wish to share important updates regarding the availability and shipping timelines of some of our popular treadmill models.
Update on GlowUp Under-Desk Treadmills:
Due to unforeseen challenges in our supply chain, there has been a delay in stocking our TR1000B-GlowUp, TR1200B-GlowUp, and TR5000B-GlowUp models, all equipped with the Omni Console. We understand the inconvenience this may cause and sincerely appreciate the patience of those who have pre-ordered these models. We are pleased to announce that we anticipate shipping these orders by June 25, 2024. Rest assured, all pre-orders will be prioritized and shipped out immediately upon arrival at our warehouse.
Introducing the TX6 Under-Desk Treadmill:
We are excited to introduce our newest addition, the TX6 Under-Desk Treadmill. Not only does this model boast enhanced durability, but it is also lighter and available in White to seamlessly integrate into your preferred interior design. The TX6 is scheduled to be available for shipping starting May 30, 2024. For customers interested in switching their current pre-order to the TX6, please contact our support team at support@lifespanfitness.com with your order number. We will be happy to make the necessary adjustments to your order up until June 23, 2024.
Shipping Process:
Please note that the dates mentioned above represent the earliest times we will begin printing shipping labels and processing shipments. Depending on the carrier and your location, please allow an additional 5-10 business days for delivery.
We are diligently working to resolve these supply chain issues and are committed to upholding the legacy of the LifeSpan Fitness brand, which has always been about innovation, quality, and customer satisfaction. We will continue to keep you informed and updated on any further developments.
Thank you once again for your understanding and for being such an integral part of the LifeSpan Fitness family. We are eager to get these outstanding products to you and are confident that you will love your new treadmill.
Warm regards,
Your LifeSpan Team
