Delivery Options
LifeSpan wants to make sure your products arrive safely and quickly. We do our best to provide you with delivery options that will best suit your needs. All delivery options are listed below with a brief description for each. Due to the size of treadmills, treadmill desks, and other large items, specific methods of transportation are used to ensure that your product arrives in good condition.
IMPORTANT NOTICE If you require an upgraded delivery service, and it was not selected at the time of checkout, we must be notified of this requirement before the order leaves our warehouse. Once the order has shipped, we will be unable to change the selected delivery service.
If you live in Alaska or Hawaii and are interested in purchasing LifeSpan products, email supports@lifespanfitness.com for more information.
Canada and the United States have different providers. Please view and identify your carrier below to track your package.
United States Carrier Tracking
Check the status of your order through the site of your designated carrier:
Canada Carrier Tracking
Check the status of your order through the site of your designated carrier:
Shipping Options
Once shipped, orders are delivered within an additional 10-21 business days on average. Please note that shipping delays are more common from November through March due to inclement weather and peak shipping season.
Ground Delivery/Curbside
(Includes accessorie) FedEx, UPS and USPS shipments will follow their standard protocols for package deliveries. It is up to the discretion of the driver whether a package is left when no one is home. If the driver feels that the package could be stolen or damaged based on your location or weather conditions the driver will not drop the package but will leave a first attempt notice. The driver will make three attempts with notices on each attempt and then return the product to the distribution center to be held for the customer to pick up. After 7 days, the shipment is considered undeliverable and will be returned to the shipper.
Standard Delivery $149 USD (Rates May Vary)
One or two delivery professionals will place your order unassembled just outside your door of your home or business. Ground level entryway is required for this service. The Standard Delivery upgrade requires a delivery appointment which will be initiated by the delivery company.
